CMM Group, in partnership with the American Marketing Association, is a thought leader in Customer Message Management. With a repeatable process, training, message development and delivery services, we help you increase marketing effectiveness in selling conversations, collateral and support. CMM Group is led by the people who pioneered Customer Message Management and have implemented the principles and tools with companies of varying sizes in a variety of markets. We are marketing and sales professionals who have “walked the walk” for nearly two decades.