CRM vendor iCentera has selected IBM search software to provide its more than 65,000 client portal users greater access to important information buried in files, images and documents, making them more easily searchable and accessible from the 6,000 iCentera portals.
iCentera, a vendor of on-demand customer relationship management (CRM) portals primarily for marketing, sales and customer communication, has integrated IBM OmniFind Yahoo! Edition search software in the new version of its icSuite Software-as-a-Service technology to help users find information to create communication portals for any internal or external audience in minutes. |
