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Privacy Statement

Your privacy is very important to us. Any information you give to iCentera will be held with the utmost care, and will not be used in ways to which you have not consented. Any and all information collected by this website will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed.

In this Privacy Statement we provide detailed information on when and why we collect personal information, together with how we use and safeguard that information. If you have any questions, please do not hesitate to contact us.

Collected Information

iCentera does not collect any personal information from users browsing our website. Users browse anonymously. We do analyze our website logs to collect aggregate data—such as the number of hits per page—and use this data to improve the value of the materials available on our website. In addition we collect information voluntarily given to us by our registered customers on certain protected registration or subscription websites. This data is used for internal business purposes only. Entries in our website logs are not personally identifiable, and we make no attempt to link them with the individuals that actually browse the website.

We also track content usage and traffic on the website by using cookies. A cookie is a text file stored on your hard drive and the acceptance of cookies is a feature of your Web browser that you can disable. There is no personal data taken by the cookies. Instead, these file record such information as your browser type and what specific sections you visited while on our website. Cookies don't tell us who you are, your email address, or anything personal. You can choose, with your browser, to restrict or to not accept cookies. If you choose to not accept cookies, you may not be able to view all areas of our website.

If you choose to identify yourself to iCentera and submit a form which includes your personal data, for example a request for an online demonstration or to download a promotional paper, we store a cookie. This cookie contains an identifier that references the information that you submit. When you subsequently visit a page with a form on this website, the cookie may be used to retrieve your information and complete certain fields in the form to expedite the submission process for you.

Some areas of our website, including Customer Support and Partner pages are password protected, and require that you license iCentera products or join one of our programs. In other select areas we may request that you provide us with basic information before accessing that area. If you choose not to register and provide this information, you can still access most of the icentera.com website. However, you will not be able to access those areas that require registration.

Data Security

iCentera employs necessary measures to protect the security of user data. This includes unauthorized access, alteration, or destruction of data. We restrict access to personal information to iCentera employees, contractors, and agents who require the information in order to perform their duties. These personnel are obligated by confidentiality agreements and may be subject to disciplinary action, termination, and/or prosecution upon violation of the confidentiality agreements.

Mailing Lists

iCentera maintains several mailing lists to keep interested parties informed about our company, events, products, support, and more. Individuals must voluntarily request to join our mailing lists by signing up through a form or other means on our website or by providing us with their email address at a trade show, seminar, direct mail response or other event. We do not sell, rent, loan, trade, or lease the addresses on our lists to anyone.

Third-Party Websites

This website contains links to other websites. iCentera does not have control over such websites and is responsible for neither their privacy practices nor their content. If you have any questions regarding their policies, you should refer to the individual websites.

Opt Out Policy

At any time, users can request to no longer receive emails from iCentera. To opt out from iCentera email correspondence, use the opt out feature in the email or use the newsletter subscription service on our website and request to be removed. Alternatively send an email to info@icentera.com.

Data Integrity

iCentera uses personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. We review our information collection and storage practices to ensure that we only collect and store the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we collect is accurate and complete, but we depend on our users to update or correct their personal information whenever necessary.

Enforcement

iCentera regularly audits compliance with this Privacy Policy. If you have any questions, comments, or complaints related to iCentera’s Privacy practices please contact us. It is iCentera’s policy to respond to complaints or concerns about privacy. Also, we will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between iCentera and an individual.

Additional Information

We reserve the right to change this Privacy Statement from time to time and without prior notice. Any changes made will be reflected on the latest version of this page. If you have any questions about this Privacy Statement, the practices of this website, or your dealings with this website, please contact us.