iCentera is Sales Enablement

Features

The icSuite provides the following features:

  • Hosted – Faster, cheaper, scalable, secure, easy to use and available 24x7. Hosting is at a state-of-the-art, world-class Level 3 hosting facility, so you have no investment in hardware or software.
  • Out-of-the-Gate Functionality – Solution roll-out in less than 8 hours with automatic customization and population of the icContent Engine to deliver consistent messaging with built-in analytics.
  • icPortal Functionality – Wizard-driven portal creation in a few steps, with no IT involvement and the ability to push dynamic information directly to portals. Improve your partners', prospects' and customers' experience with each one accessing portals tailored to their specific needs and immediately alerting you to the information they access.
  • Real-Time Analytics Feedback – Tracking and analysis of visitor sessions and file traffic with analysis of portal traffic and visibility into partner and customer usage provides an understanding of what products and solutions are selling, who you are competing with and what markets are buying.
  • Content Management – Jump-start content creation through best practices and templates. Easy-to-use wizards for content population and management with automatic content ranking by a built-in rating system provide valuable data about downloads and user feedback. Automatic email alerts give document expiration dates for content grooming.
  • Embedded Sales Techniques – The ability to capture and promote any sales technique training, sales guidance and methodologies. Built-in analytics enable you to review the effectiveness of the techniques while providing a vehicle to keep training content current.
  • Business Adaptability – Can be branded to your company's look and feel, with wizard-driven ways to model the icIntelligence Center after your verticals, business units, competitors, products and sales processes.
  • Seamless Integration – Integrates with your existing infrastructure including existing email systems, such as Microsoft Outlook and popular CRM/SFA solutions.