iCentera is Sales Enablement

iCentera and salesforce.com Integration

Salesforce.com and iCentera have joined forces to raise the bar on the CRM marketplace. The seamlessly integrated solution provides salesforce.com users with the best of sales productivity, together with marketing and sales effectiveness capabilities to sell better and sell more.

The combined solution provides salesforce.com users with the following features:

Custom Portals

From your existing salesforce.com account and opportunity information you can create customized portals for any audience in minutes.

Advanced Content Management

Leverage content management and built-in workflow to ensure that accurate information reaches your sales, channels and customers.

Portal and Content Analytics

With real-time analytics, marketing and other members of staff who enable sales can see exactly which documents are being used most frequently and effectively.

Sales Guidance

In order to enable sales effectiveness you can receive relevant sales guidance and documents that are targeted to each specific opportunity.

Collaboration

Built-in collaboration bridges the gap between marketing, sales, partners and customers and is based on concepts proven effective over the last ten years.

You can access all of this functionality through the single sign on facilitated by sforce, salesforce.com's on demand Web service platform and, because the solutions are hosted, the integration can be put in place and utilized on the same day.